• Official Scentchips® webshop
  • Ordered before 2 pm, shipped the same day
  • Largest choice in fragrance products
Customer reviews
Customer reviews

How long can I continue to use the stone in my ScentLamp?

The ScentLamp oil burner basically works by burning ScentOil fragrance oil. Our unique fragrance oil lends your home a surprising, yet pleasant scent. The ScentLamp and ScentOil work on the basis of a stone with a wick that absorbs the oil, thus applying a thin layer of oil to the stone. When the lamp is […]

How long is the warranty valid?

The majority of Scentchips® products are covered by warranty. However, this always depends on the product itself. The warranty we offer you is legally established and is based on the expected life span of the item.   Further information in this regard is contained on our website, or can be obtained by contacting us. We […]

Do I have warranty on Scentchips® products?

In short: Yes! We guarantee that the item you purchase is in good condition and will continue to work as expected when used normally, which is known as a legal warranty. If it fails to do so, then we shall seek a mutually acceptable solution. Depending on the item in question, we shall arrange to […]

What does it cost to return an item?

It may naturally occur that you order a product from us, which falls a little short of your expectations when delivered. In that case, you have the option of returning the item. However, you will have to pay the postal charges for its return.   Further information Do you require further information about our products, […]

How can I exchange and return products?

Does the Scentchips® product delivered fall a little short of your expectations? In that case, you have the option of either returning or exchanging the item. This article explains exactly how to do so step by step.   Exchange and return: how should I do it? Do you wish to return an item? If so, […]

Can I return my order?

Did you order or buy something that does not really appeal to you after all? In that case, you have the option of returning the item. You are entitled to exchange or return an item to Scentchips®, provided you notify us within 14 days of purchase.   Conditions regarding the return of goods There are […]

When will I receive my order?

Regardless of whether you have ordered a ScentLamp, individual ScentSticks or ScentOils: The majority of items are available from stock. If you order before 14:00 hours on Monday to Friday, your products will be dispatched the same day.   Further information Would you like to find out more about our products, or have you any […]

Can I also sell Scentchips® products in my own shop?

Scentchips® products are highly popular. Regardless of whether you are looking for a ScentLamp or ScentChips: you are bound to find a fragrance diffuser that suits you or your particular interior. Even if you are an entrepreneur with your own shop, you also have the option of selling our products. Furthermore, we offer the options […]

Are delivery charges applicable?

If you order one of our products online, then delivery charges will be added. Different delivery charges naturally apply, depending on the quantity of products you order. View this useful table for further details.   Further information Our website contains further information on all our products. Would you prefer to avoid paying delivery charges? In […]

Which payment method can I use?

The Scentchips® webshop allows to can pay using any of the most popular methods. Our products are available not only from our online shop, but also numerous points of sale. At the latter, you can pay either cash or by debit card. The various payment methods we accept are listed below.   Our payment methods […]