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Guarantee

Do I have a warranty on Scentchips® products?

In short: Yes! We guarantee that the item you purchase is in good condition and will continue to work as expected when used normally, which is known as a legal warranty. If it fails to do so, then we shall seek a mutually acceptable solution. Depending on the item in question, we shall arrange to replace it or refund the purchase price.

How long is the warranty valid?

The majority of Scentchips® products are covered by warranty. However, this always depends on the product itself. The warranty we offer you is legally established and is based on the expected life span of the item.

Find out more about our products

Would you like to find out more about our products, or have you any further questions? In that case, please contact us using the online contact form. We would be pleased to assist you in acquiring a unique fragrance experience!

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